Online Business Solutions Analyst1000 - 4999 employeesProject Management:
• Business assessment project, conduction of products comparison, market and business analyzis for 136 customers, risk management, performance and timeline, recommendations to top management.
• For a partnership with a 3rd party provider, coordination of the Profit and Loss analyzis, risk management, Survey and measures of KPI, SLA, processes. Support, communication and change management.
• Support local subsidiaries to maximize market adoption and solutions utilization, definition of the strategy. Benchmark, business case, cost-saving calculation. Designing and building of customers piloting dashboards.
• Monitoring of sales results, booking volumes/market share evolution, customers satisfaction and positioning of our solution strength index. Negotiation with the local subsidiaries to maximize IT solutions sales revenues (3 Million Euros/Year). Workshops and events for customers to create up and cross sell opportunities.
- TodayNovember 2011May 2010
• Advised customers, managed the stock and the products order, analysed customer buying behavior. Contributed to the elaboration of the monthly sales targets.
Systèmes d'Information et Management du RisqueMaster's
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- CRM Solutions
- Microsoft Office
- Project management
- Online marketing
• Double competency in Sales and International Business Management.
• Business experience in the travel IT industry.
• International profile with fluency in three languages: English, French and Arabic.
• Fully flexible for international relocation.
• Highly developed teamwork abilities and communication skills.