Ouadiâ Kbibech

Ouadiâ Kbibech

Ingénieur d'etat, Dell

En poste chez Dell

Précédents : Courtaulds Textiles, Tristate (Velmore), Dewhirst


    En résumé

    I've enjoyed an amazing 13 years career in highly competitive companies, leaders within textile's industry and Customer relationship, that has given me a deep understanding of my customer’s challenges. I'm a customer focus and results driven experienced Manager. Experienced in service delivery management, operations & customer relationship management, process improvement and project management. - Excellent people management skills, strong leadership and excellent analytical skills. - Skill set gained mainly in Quality Management Systems - Process/Supply Chain Management - Planned growths and operations’ profitability improvement.


Customer Care Manager

Chez Dell

De octobre 2010 à aujourd'hui
Responsible for managing Public & Large Entreprise Customer Care teams: Italy, Spain & Emerging (Africa, Middle east, Israel and Adriatic/Baltic region) Leading Public & Large Entreprise Customer care quality & support team on Southern Europe & Emerging, Main duties:  Leading EMEA PLE Care daily ...
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Technical Manager

Chez Courtaulds Textiles

De mars 2009 à septembre 2010
Manager in charge of the 'Pre-production site': - Centralized raw material warehouses - Quality control (raw materials) - Cutting room - Production loading unit for all Courtaulds-Mornatex production facilities. Main management duties:  Managing 170 people including 7 managers (12 Direct ...
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Fabric Department Manager

Chez Tristate (Velmore)

De juillet 2004 à février 2009
Manager in charge of all pre-production operations related to production, quality, costing and technical requirements (Supply Chain managment)

Fabric Technical Manager

Chez Dewhirst

De août 2001 à juin 2004
Manager in charge of the Fabric Technical Department.