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Hamid EL MARDI

Mumbai

En résumé

Technical-Functional Consultant.
I Am Technical-Functional consultant in domains ERP as : SAP , BPCS and area system AS400/Iseries,
with many years of experience in the field of functional ,technical implementation and
Progressive , corrective maintenance of standard and specifics applications.
-Management of the SAP projects portfolio
-Management.Environment: SAP ECC 6.0,SAP HANA
-SAP CRM incl. ABAP-Based Deployment
-SAP User Experience
-Extending SAP HCM to the Cloud
-Services Offering Creation
-SAP HANA
-SAP User Experience
-Extending SAP HCM to the Cloud
-Services Offering Creation.
Others capabilities:
-Collection of specific user needs and implementation of the solution requiring a technical-functional analysis.
-Intervener technical as an Expert in optimizing applications
-Specifying inbound and outbound interfaces
-Domains: ERP :SAP ECC :BC,BI/BW ,BO ,FICO, MM, SD, PU, IFRS, and others kind of reporting.
-Interface Management ,Transport Management, Inbound/Outbound Interfaces.

Technical skills

-ERP / Progiciel SAP Netweaver, SAP HANA & CLOUDING,SAP ECC,SAP R/3
-BW/BI,IBM Cognos PowerPlay & Impromptu.
-SAP/BC(Security,Autorisaction,SOX)
-Dev. Back-end ABAP, ABAP Object, Workflow SAP, LSMW, BAPI, User Exit & BADI
-Dev. Front-end BSP, Web Dynpro ABAP, Web Dynpro Java, Visual Composer
-AS/400,Iseries,DB2,OS400,RPG,CLP,SQL

Best Practice: SOX/SOD-Rules in SAP for Auditing transactions assigned to all users:

-“BizRights-Elmardi’ Tool (SAP Segregation of Duties Tools):
In 5 minutes you can monitor all conflicts by users
My tool contain 52 Rules and you can manage others additional Rules depend on your Organization.


MAJOR ACCOUNTABILITIES and Background (sap coordinator & team leader)

-Handle standard Service Requests and perform User Administration for various Applications.
-Ensure that all requests addressed by application users are handled according to agreed SLAs.
-Ensure compliance of a GxP application’s operation and maintenance during its Operational life.
-Design, develop and provide customer training sessions and workshops for supported Applications .
-Writing & maintaining Training Manuals).
-Provide user support and
-guidance to customers through consulting, teaching and publication of documentation
-for different applications globally.
-Track, troubleshoots and resolve application related issues. propose solutions and/or
-arrange appropriate measures to be taken.
-Support problem resolutions by close collaboration with the next level support.
-Support test, Computer System Validation and roll-out activities within planned
-application changes and maintain relevant documentation based on the application/business expertise.
-Liaise with customer groups and dedicated other IT functions to optimize user
-support. Ensure close collaboration with appropriate system owners and key stakeholders in business.
-Lead Super User group meeting/TC and communicate minutes as appropriate.
-Participation in the evaluation of new software packages and/or application changes:
-Identify and specify the application requirements
-Implement and tests prototypes
-Apply installation quality assurance tests and assure consistency with standards
-Apply appropriate testing procedures and scripts.
-Organize Monthly Meeting for giving status update to Management and all team involved in the project.

-Computer Training : Others additionals trainings provided than SAP AREA.
* Enterprises: group lessons (ITIL V3, AS400-OS400, Iseries, Query, Cognos, Excel, Word, Access, Powerpoint, Outlook, Lotus Note.
* MS Project(2007,2010,2013)
* Individuals: Individual courses (Word, Excel, Powerpoint


Mes compétences :
As400
SAP BI
SAP BW
SAP ABAP
Service Level management
SAP MM
SAP FI/CO
ITILV3
SAP BC
Sap sd
IBM AS400 Hardware
SAP Netweaver > SAP BW
SAP
BPCS
RPG400
IBM Hardware
SAP-netweaver- BW
SAP-FI- Reporting
SAP ERP
SAP Business Connector
PC Hardware
Cognos Impromptu
SQL
SAP ECC
Query
Microsoft DOS
Microsoft Access
DB2
CL
Web Dynpro
SAP-R2- RM
SAP WF
SAP FICO
SAP FI
SAP BW BEx
Record Management
Microsoft Windows 2000 Server
Microsoft Windows
Microsoft SharePoint
Lotus Notes/Domino
LAN/WAN
Iseries
ITIL
IBM OS/400
FTP
CLP
BW support
User support
manage the SOD
manage priorities
manage Team spaces
level support
functional analysis
develop new queries
decision support
dB maintenance
corrective maintenance
Y2K
XML
Visual Composer
Veritas Backup Exec
User Administration
User Acceptance Testing
Transport Management
Training project management
SQL/400
SNA
SAP-netweaver- portal
SAP-netweaver- Warehouse
SAP-netweaver- Business
SAP SAP Netweaver
SAP R/3
SAP IS BANKING
SAP CO PA
SAP CO
SAP APO Technical Skills
SAP ABAP workbench

Entreprises

  • Self-employed - IT consultant PM: ERP SAP & AS400 AREA;

    Mumbai 2011 - maintenant PM SAP ECC ,SAP HANA & CLOUDING.
    -Management of the SAP projects portfolio
    -Management.Environment: SAP ECC 6.0,SAP HANA
    -SAP CRM incl. ABAP-Based Deployment
    -SAP User Experience
    -Extending SAP HCM ,SRM to the Cloud
    -Services Offering Creation
    -SAP HANA
    -SAP User Experience
    -Extending SAP HCM to the Cloud
    -Services Offering Creation.
    Others capabilities:
    • meeting with clients to determine requirements;
    • working with clients to define the scope of a project;
    • planning timescales and the resources needed;
    • clarifying a client's system specifications, understanding their work practices and the nature of their business;
    • liaising with staff at all levels of a client organisation;
    • defining software, hardware and network requirements;
    • analysing IT requirements within companies and giving independent and objective advice on the use of IT;

  • NOVARTIS PHARMA - Project Manager & Application Support Specialist

    2006 - maintenant (Business Application) ;
    * SAP coordinator, & BI/BW reporting Power user

  • NOVARTIS PHARMA TechOps - IT Head

    2006 - maintenant

  • Novartis - SAP coordinator

    RUEIL MALMAISON 2006 - 2011

  • Novartis -TechOps - IT Head TechOps

    2006 - maintenant

  • Novartis - Business Application Specialist

    RUEIL MALMAISON 1993 - maintenant

  • SAP - System Administrator

    Paris 1993 - 2005 SAP Coordinator/Account Manager: Role & Responsibility

    * SPOC of local Business Application related to SAP platform and archiving Data in Others BW systems.
    * I represent the local IT in a domain (across functional)
    * key contact to the SISNet /Infosys support organization (Followup of the QSCR)
    * I Closely collaborate with the SISNet Service & Integration Manager for incident resolution and work order
    / enhancement delivery.
    * Implement, troubleshoot and maintain service quality for applications to support Business function.
    * Main areas & Team lead of super-users in SAP FICO,PU,SD,MM , BC and BW/BEX.

    BW Super user : Role & Responsibility

    My roles comprises the following tasks and responsibilities:

    * On-site 1st&2nd level BW support for the BW end users ;
    * Support the end users when having a problem with a BW query
    * Maintain queries and develop new queries for the end user community upon request
    * Provides BW training for new joiners or refresher training for existing users
    * Link between local end users and BW support Europe team
    * Closely collaborates with the responsible BW SPoC from BW support Europe team
    * Escalates issues to the BW support Europe team by reporting incident to service desk (MAGIC)
    * Submits enhancements requests ;
    * forwards information received from the BW support Europe team to the end user community if applicable

    SAP access & SOD-SOX : Role & Responsibility

    * Monitoring conflicts and give proposal on valid job roles and Transaction in SAP ;

  • Novartis - System Administrator

    RUEIL MALMAISON 1993 - 2005 SAP Coordinator/Account Manager: Role & Responsibility

    * SPOC of local Business Application related to SAP platform and archiving Data in Others BW systems. ;
    * I represent the local IT in a domain (across functional) ;
    * key contact to the SISNet /Infosys support organization (Followup of the QSCR) ;
    * I Closely collaborate with the SISNet Service & Integration Manager for incident resolution and work
    order / enhancement delivery.
    * Implement, troubleshoot and maintain service quality for applications to support Business function. ;
    * Main areas & Team lead of super-users in SAP FICO,PU,SD,MM , BC and BW/BEX.

    BW Super user : Role & Responsibility

    My roles comprises the following tasks and responsibilities:

    * On-site 1st&2nd level BW support for the BW end users ;
    * Support the end users when having a problem with a BW query ;
    * Maintain queries and develop new queries for the end user community upon request ;
    * Provides BW training for new joiners or refresher training for existing users ;
    * Link between local end users and BW support Europe team ;
    * Closely collaborates with the responsible BW SPoC from BW support Europe team ;
    * Escalates issues to the BW support Europe team by reporting incident to service desk (MAGIC) ;
    * Submits enhancements requests ;
    * forwards information received from the BW support Europe team to the end user community if
    applicable

    SAP access & SOD-SOX : Role & Responsibility

    * Monitoring conflicts and give proposal on valid job roles and Transaction in SAP ;

  • NOVARTIS PHARMA - System Administrator

    1993 - maintenant Key Roles :

  • NOVARTIS PHARMA - SAP-Coordinator & Business App.Specialist.

    1993 - maintenant Key Roles :PM of SAP and SPOC of Business Application

  • Zurich insurance cie - ANALYSTE PROGRAMMEUR

    1990 - 1993 • -Etude des projets internes de la compagnie et programmation
    • -Responsable de module Assurances Automobile et Comptabilité
    • -Responsable de procédure de migration IBM-36 à AS400 (MPS :Ste RMH France)
    • -Développement d’un logiciel de gestion des cabinets de courtage
    • -Matériel exploité: IBM-PC; IBM-36 en GAP II;
    AS400 en RPG400 , QUERY, CLP, SQL, et CMD

  • Zurich insurance - IT-Application Manager of automotive insurance and Accounting & Team member

    1990 - 1993 * Study of internal company projects and programming

    * IT-Application Manager of automotive insurance and Accounting modules ;
    * Team member for migration process from S36 to IBM AS400-36 (using tool MPS: cie RMH France). ;
    * Technology: IBM-PC; IBM-36 with GAP II; AS400 / RPG400 , QUERY, CLP, SQL, et CMD

  • CGM - IT-Application Manager of automotive insurance and Accounting & Team member

    1990 - 1993 * Study of internal company projects and programming ;
    * IT-Application Manager of automotive insurance and Accounting modules ;
    * Team member for migration process from S36 to IBM AS400-36 (using tool MPS: cie RMH France). ;
    * Technology: IBM-PC; IBM-36 with GAP II; AS400 / RPG400 , QUERY, CLP, SQL, et CMD

  • NOVARTIS PHARMA - Business analyst

    1989 - 1990 PASCAL (Information technology ,IBM38/36 and PCs./DOS.

  • Pascal informatique - Programmer Analyst

    1989 - 1990 PASCAL (Information technology services company /CASBLANCA) ;
    ,IBM38/36 and PCs./DOS.

  • REMAR - Programmer Analyst

    1985 - 1989

  • REMAR - Programmer Analyst

    1985 - 1989

  • REMAR CIE

    1985 - 1990

Formations

  • EXIN - Organisme De Certification ITIL

    Paris 2011 - 2011 ITIL V3

    Caractéristiques et Bénéfices ,les Processus ITIL , La notion de service ,Le cycle de vie du service ,Les concepts du Service Management ,Les Principaux Principes et Modèles pour le Service Management. Les processus du Service Management.Les fonctions Les rôles ,Les Apports de la technologie .

  • EXIN (Casablanca)

    Casablanca 2011 - 2011 ITIL V3

    * Training project management at (SIST Casablanca) ;
    * Attestation "Progiciels intégrés (ERP)'' de IBS France. ;
    * Participation in several workshops at (Novartis Switzerland) upgrading and maintaining system technology
    of the group
    * Lotus Notes. Sharepoint,Ms-Access,MS project. ;
    * Domino 5.0 (development at IBM) ;
    * Certificate at IMS :Network LAN / WAN « PASSEPORT RESEAU »

  • Lycée Tarik Ibn Zyad; Azrou (Azrou)

    Azrou 1981 - 1984

Réseau

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