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Eric JEAN

San Mateo

En résumé

Mes compétences :
Customer Solution Design Management
Transport Management System
Business Intelligence
Warehouse Management System
Multi Cultural Context Understanding
EDI:Electronic Data Interchange

Entreprises

  • Netsuite, Inc - Consulting Pratice Manager

    San Mateo 2018 - maintenant

  • NetSuite, Inc - Senior Principal Consultant ERP / CPM&EPM

    San Mateo 2016 - 2018

  • JDA Software - Senior Business Consultant

    PARIS 2015 - 2016 Design and implement customer solutions on JDA Transportation Suite (Transport Manager, Transportation Planner, Transport Modeller) and Business Analysis (IBM Cognos)

  • Geodis - Subject Matter Expert - IT Customer Solution

    Levallois-Perret 2012 - 2015 Member of the supply chain division of Geodis during 3 years, I worked in a multi-cultural environment with customers, project managers, support teams, vendors and control towers to design, implement and support EMEA customer solutions.

    Role
    - Evaluate and refine customer requirements with customer
    - Define functional specifications
    - Deliver Proof of Concept
    - Design, implement, test, deploy and document end to end customer’s solution
    - System configuration (TMS, P2P O2C, BI)
    - Assist Project Managers through projects phases
    - Provide end to end training (E.g. TMS, P2P O2C, BI)
    - Provide qualified customer support (remotely and on site)

  • Geodis - IT Trainer

    Levallois-Perret 2011 - 2012 Role
    - Design training programs and materials
    - Provide training on:
    . Warehouse management,
    . Order management
    . Transport management
    . Finance modules
    . Business intelligence software (IBM Cognos)
    - Design test scenario and non regression tests for new releases

  • Geodis - Support Analyst

    Levallois-Perret 2010 - 2011 Role
    Provide IT functional and technical support on customer solutions implemented (TMS / WMS / BI / AP & AR)

  • N.A. - Social Worker

    2006 - 2010 - Career for disabled people (develop social interaction, covering daily needs)
    - Summer camp Leader and activity organizer

Formations

Pas de formation renseignée

Réseau

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