Oberthur Technologies
- IT Support
Colombes
2012 - maintenant
IT Support
Oberthur Technologies
Société à responsabilité limitée (SRL); 5 001-10 000 employés; secteur Technologies et services de l'information
septembre 2012 – Poste actuel (7 mois) Technopolis, Sala Al Jadida MAROC
- Reception, qualification and troubleshooting techniques from 45 countries in the world according to ITIL.
-Providing technical support over the Card Personalization System (CPS)
- Administration of user accounts on Power AX 2009 ERP.
- Supervision of Batches and network platforms.
- Monitor the trouble ticket in its life cycle and document / reference solution.
-Intervention in Local Equipments.
- Raises media support tickets in delayed treatment.
-Participate in enriching the knowledge base.
