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Ludovic GUELBLUM

Paris

En résumé

• +17 ans d’expérience commerciale dans les domaines Informatiques et Télécoms, systèmes intégrés et applications métiers, architecture réseaux LAN/WAN, Téléphonie IP, Centre de contacts Multimédia, CRM, Web marketing. Directeur de compte, Direction et développement commercial Direct et Indirect, accompagnement marketing et « Business Développement » en France et à l’international.

• Mon expérience commerciale et mes connaissances techniques me permettent d’analyser globalement et de répondre parfaitement aux demandes du marché en proposant des solutions techniques et une approche commerciale cohérente.

• Mon expérience technique et mes responsabilités de gestion grands comptes me permettent d’initialiser et de piloter des projets, d’analyser, d’étudier et de conseiller les solutions les plus adaptées à l'entreprise, d’accompagner les décideurs dans les différentes phases rédactionnelles, prévisionnel financier, planning, discutions avec les différents intervenants externes, gestion des équipes.

• Ma compétence et mon expérience m’apportent une vision globale du marché et me permettent de m’adapter rapidement à tous types de solutions et produits, de mettre à profit mon expertise en apportant des solutions commerciales rapides pour atteindre les objectifs.

Over 17 years of international experience in IT and Telecom industry, sales management, marketing, strategy and business development – covering converged systems and applications such as IP- Telephony, IT, Internet, Multi-media Contact Centers and vertical applications. Capable of maximizing sales growth and achieving a market-leading position.

• My knowledge and management background in the High Tech sector enables me to animate and coordinate, with the internal and external partner sales & marketing teams, new market acquisition and development, setup and launch of marketing actions, campaigns in order to reach and exceed defined targets

• Planning & organization aptitudes: Setting priorities, keeping track of progresses and ensuring follow-up at all levels with an aim to maximize objectives in overall sales. High professional business experiences, entrepreneurial and overall sales leadership, meeting with different kind of people and countries, proven personality.

• Open and diplomatic attitude with the ability to learn fast and to adapt behavior to different environments, responding positively to acceptable changes. Ability of developing new strategies from scratch with focus in new regions, countries.

Mes compétences :
Commerce international
Marketing stratégique
Information Technology
Marketing
Sales
Centre d'appels
Business development
Réseau
Gestion de la relation client
Internet

Entreprises

  • Vocalcom - ALLIANCE & STRATEGIC ACCOUNTS SALES EXECUTIVE

    Paris 2015 - maintenant Vocalcom is the leading cloud-based contact center software and “Social First” customer service solutions, enabling greater simplicity, flexibility and cost efficiency in contact center operations.

    - Establishment of partnerships with Accenture, CGI , Atos, EI-Technologies, Business& Decision, Orange ( OAB),....
    - Follow-up and strengthening global partnership with Salesforce across all regions.
  • DG Consulting International - Senior Consultant & Partner, business development international

    2009 - 2015 Business Process Operations ( Telemarking - Telesales- Customer Services)
    -Consulting & management of contact centers operations.
    -Solutions & IT advisor.
    -Online Marketing and Social Media Marketing
    -Orange ( OBS) : Presales consulting for Flexible Contact Center ( OBS offering)
    -Nixxis : (Software vendor in TOIP & Contact Center industry) . International Business Developer, Senior Consultant

  • Enghouse Interactive - Director, Business Development South Europe & Africa

    Charenton le Pont 2000 - 2009 Enghouse provides IP Contact Center Technology for Unified Customer Communications.
    CosmoCom ( aquired by Enghouse) Software vendor, founded in year 1996 with its HQs located in NY-US.

    - 9 years of international business development (90% time on traveling) , working in a global organization with international teams. (US, UK, Israel, Germany)

    - Creation, set-up and launch of Cosmocom SEMEA, establishing partnership and channels among the first Tier Telcos and large and medium integrators in France, Spain, Italy, Portugal, North Africa, ( Orange ( OBS) , Telefonica Soluciones, FastWeb, VaaS, Fastweb,...)

    - Constant increase in revenue and margin, achieving to be the Region N° 1 of the company .

    - Establishment of a very strong technological partnership with main editors and application providers within the region (Microsoft, S.A.P.,HP, Nice, Broad soft….)

    - Driving revenue growth. Track record of over-achievement, closing multi-million € sales

Formations

Pas de formation renseignée

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