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Philippa PANOL-MARCIMAIN

MONTREAL

En résumé

Mes compétences :
Capacités rédactionnelles
Communication
Esprit d'analyse
Esprit de synthese
Marketing
Méthodique
Organisée
Service clientèle
Synthèse

Entreprises

  • jobWings careers - Coordonnateur ventes, marketing et Service clientèle

    2008 - maintenant

    Publipac.ca is the only Canadian bilingual specialized job board network that comprises of 17 different niche job boards.
    Thanks to Publipac.ca, companies can easily post their available position on the job board that best target the applicant profile they are seeking.


    - Promotion of jobWings Careers : identifying and contacting new clients, assessing their potential, perform a high volume of calls, perform proactive monitoring of these prospects.
    - Act as an expert to guide and advise customers.
    - Monitor customers' requirements.
    - Develop customers' relationship.
    - Produce analyzes.
    - Writing content for the website.
    - Coordination of media & non-media activities
    (fairs, advertising).
    - Billing deposit.
    - Track complaints and handle incoming calls.
    - Discuss and educate customers to ensure their satisfaction.
  • Stellite Plasmatec - Customer services & marketing coordinator

    2005 - 2008

    Since 1984, Plasmatec Inc. ,a Montreal based company, has been a global supplier of high quality consumable products to the thermal spray industry. Plasmatec Inc. specializes in thermal spray coatings, abradable powder manufacturing and the distribution of thermal spray materials and equipment. On May 2008, the Canadian division of Deloro Stellite Group (world leader in wear solutions), purchased Plasmatec Inc.

    - Definition of the advertising material (in collaboration with design agency).
    - Website management
    - Powerpoint presentations.
    - Set up of promotional campaigns : e-mail blast via FileMakerPro.
    - Prospection,
    - P.O's Management,
    - Customer Service,
    - Billing (Acomba)
  • ADT Security Services -  Inside sales representative

    Boca Raton 2005 - 2005
    - Customers' account management (ADT-Desjardins),
    - Customer service (incoming calls)

Formations

  • ENAP - Ecole Nationale D'Administration Publique (Montréal)

    Montréal 2007 - 2010 Maîtrise

    Administration Internationale
  • Université Lyon 3 Jean Moulin

    Lyon 1997 - 1998 DESS

Réseau

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