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Vivo Energy
- Cluster Credit Controller South East
2011 - maintenant
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Shell Madagascar
- Local Implementation Manager
2011 - 2012
Project management
I ensured a successful transition of Shell Madagascar into Vivo Energy Madagascar. I brought my support to the Managing Director and managed the actions plans and overall project (IT, Finance, Supply&Distribution, Commercial fuels, Retail network, Retail sites brand remediation, De-branding/rebranding, Legal, etc.). I ensured that all actions were completed on time and any issue escalated; I also managed, motivated and followed up all actions parties in order to deliver through people.
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Shell Oil Product Africa - SOPAF
- Cluster Credit Controller South East
2009 - 2011
In charge of Botswana, Madagascar, Mauritius and Namibia in terms of management of accounts receivables and risks. I supervise a total portfolio of more than 2,000 customers representing 50 Million USD of A/R(sales turnover of 900mln$).
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Shell Madagascar
- Credit Manager
2008 - 2009
A move to a strategic sector such as the oil industry is important to me as it is even more challenging and demanding. I am managing the debt recovery of a portfolio amounting more than 7 million Usd. My task is to supervise the actions of the sales department in debt recovering, the risk assessment and evaluation (weight risk and not being risk averse) of each customer of the company and implement the Global Credit Policy of the Multinational Shell Petroleum.
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Hilton Madagascar
- Assistant Front Office Manager
2006 - 2007
My aim was to move to an operational level where my management skills and supervision skills will be challenged even more. I do have under my direct supervision 15 people and I co-ordinate along with the Front Office Manager the management of 171 rooms generating a revenue of not less than 400,000 Usd per month. I supervise the arrival, departures, billing, respect of the brand service standards. my job is also to co-ordinate all the services so that they work seamlessly. the job goes hand in hand with all the other departments, so it requires a lot of helicopter view, a global understanding of the business before going into details. the objectives for this year is consistent quality, increased profit, motivated team member and last but not least guests who are more satisfied.
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Hilton Madagascar
- Credit Manager
2005 - 2005
Training activities
Jul 06 - Cross exposure at the Front Desk
Hilton Diagonal Mar Barcelona (Spain)
Refocus on KPI and brand service standards
Overview of night auditing.
Tutor: Cedric NUBUL - Front Office Manager
Jun 05 - Essentials of Front Desk
Hilton Rome Airport
Update and re-focus on the front desk operations
Commercial and Finance of Front Desk
Tutors:
Mr. Ronald DE LANGE - Project Manager
Mr. Murat ERDOGAN - Revenue Project Management Team for Europe & Africa
Jun 05 - Cross training at the front desk
Rome Cavalieri Hilton
Customer relationship management (CRM)
Tutor: Mrs. Viviana AUER - Assistant Front Desk Manager
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Hilton Madagascar
- Credit Manager
2004 - 2004
Training activity
Jul 2004 - Plan comptable general 2005; (Accounting standards & chart of accounts 05)
Cabinet Auditeurs Associés CGA
Switch and standardisation to IAS/IFRS (International Accounting Standards/International Financial Reporting Standards)
Tutor: Mr. Hery RAJAONARIMAMPIANINA, Expert accountant.
Jul 2004 - Pro-active Leadership (PAL)
Hilton Mauritius Resort & Spa
Advanced Management Programme
Tutors: Mr. Talal ATTURKHAN & Human Resources & Training Manager
Hilton Mauritius Resort & Spa
Mr. Vincent MACKIE, Human Resources & Training Manager
Hilton Paris Hotels
Feb 2004 - Human factors and crew resources management.
Air Madagascar
Tutor: Cpt Thomas RAKOTOMALALA
Management of human resources under different scenarios, such as crisis, high activity, disaster. Understanding the mechanism of stress and how to better respond.
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K-Rep Bank
- Management Trainee
2002 - 2002
K-Rep Bank in Kenya is a microfinance bank dedicated to help the informal sector to develop and become formal, in such a way that not only it benefits the state through payment of tax income but also through enrichment of the members. My job was to sensitize the members, prospect, to follow up meetings, loan grantings, and loan refunds. I also had the opportunity to work at the operational level and oversee the daily bank operations.
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Hilton Madagascar
- Credit manager
2002 - 2006
Hilton is dedicated to create an environment for all travellers and businessmen so that they feel at home and relaxed, not having to worry about anything at all. My main duties were to grant credit, supervise invoicing, posting of accounts receivable, debt recovering and management of risks. I had a team of 4 under my direct supervision. my achievements are to recover most of the doubtful debts of the government, restructure the credit office, implement training and follow up methods.
