Guillaume DURAND

En résumé

Entreprises

• UD Trucks, Volvo Group - Director Aftermarker Technology - expatriate in Japan

  2017 - maintenant Engineering and product development,
  Support product uptime and aftermarket business,
  Project management,
  Team management and development,
  Key account management,
  Continuous improvement

• Volvo Group Trucks Technology - Senior Project Manager - expatriate in Japan

  Saint Priest 2015 - 2016 Responsible for:
  - developing and delivering aftermarket solutions and services (repair information, diagnostic, tools, spare part information...) to trucks sales marketing organisations
  - supporting the renewal of trucks and product launch
  - managing project (quality, delivery, costs, features)
  - leading an international and multi-sites project team (Japan, India, France, Sweden, Brazil)
  
  Expatriate and located in Ageo, Japan, for Volvo Group Truck Technology and UD Trucks.

• Volvo, Group Trucks Technology - Management and continuous improvement coordination

  2014 - 2015 Management coordination:
  - Define and coordinate tactical plan which supports the implementation of AMT / Aftermarket Technology strategy,
  - Drive short and long term plannings related to the life of the AMT global management team,
  - Agenda and action follow-up of AMT Management meetings awith the entire AMT network,
  - Upon request from Vice President AMT, support in other projects and lead of specific strategic initiatives.
  
  On top of this position: Continuous Improvement & Lean culture coordination (VPS / Volvo Production System Coordination) for AMT Lyon Site.
  - Contribute in developing the VPS culture and concept within AMT Lyon,
  - Develop, implement and maintain a roadmap and structure for the VPS at AMT Lyon,
  - Coach Managers and their teams to VPS tools: A3/3C process thinking, 5S, VSM, Daily Team Leadership...
  - Followup and support for problem-solving and continuous improvement cross-functionally with AMT Lyon management team.

• Volvo - Manager Site Lyon & Greensboro (USA) - Product Support System

  Saint Priest 2012 - 2014 Role and responsabilities similar to the ones describes previously but extended to site of Greensboro in North Caroline (USA).
  
  Interests of this role: specific project, different customers and interfaces, great challenge to manage two teams at same time on different sites.
  Think Global, act Local!

• Volvo - Manager Site Lyon - Product Support System

  Saint Priest 2009 - 2013 AB Volvo Group employee since 2001 September.
  
  Within PSD Lyon I'm responsible for Product Support System Lyon Site, meaning:
  
  - Direct management of 5 people (3 white collars and 2 blue collars)
  
  - Transversal management of swedish project managers and system owners
  
  - Budget definition and follow-up:
  o Budget of department: 250k€
  o Customer budget: 5M€
  
  - PSS customer responsible for Renault Trucks:
  o Unique customer requirements collection and descriptions for system projects
  o Regular customer meetings for quality assurance, budget follow-up, order, delivery and project
  follow-up
  o Unique support, maintenance, deployment activities on site for Renault Trucks
  o Facilitate problem solving by assuring adequate escalation and coordinating action plans
  o Budget definition and follow-up,
  
  - Acceptance test on site: planification, organization, reporting, quality assurance of system
  
  - Projects: cross-functional coordination with other PSD functions on site and projects of customer
  
  - Quality process management: definition of PSS Customer Site Process (process, KPIs, materials…) and coordination with other sites for implementation.

• RENAULT TRUCKS - Responsable formation technique / Renault Trucks Internationl Training

  Saint-Priest France 2001 - 2009 De Janvier 2007 à Juin 2009: Responsable du service de formation technique au sein de RT International Training. Mes principales missions :
  - Management d’une équipe de 9 formateurs et suivi du budget du service,
  - Elaboration et mise à jour de l’offre de formation technique,
  - Définition des stratégies et mise en place de dispositifs de formation accompagnant les lancements produits et services Renault Trucks à l’échelle européenne et internationale,
  - Pilotage des projets de formation : mise en place d'une plateforme e-learning, CD-ROM d'auto formation, training kit, préparation de formation de formateurs,
  - Recueil des besoins en formation et organisation de formations techniques pour RT Europe et RT International,
  - Animation du management de la qualité de RTIT : gestion et mise à jour des processus et documents relatifs à la qualité et formation des collaborateurs.
  
  2005 et 2006: Coordinateur du service du service de conception technique de RTIT:
  - Responsable de la mise en place de l’activité de conception de formations, de l’élaboration des outils de conception et de la mise en place de processus
  - Pilotage de projet de conception et de l’activité d’une équipe de 4 formateurs concepteurs,
  - Animateur Management Qualité de RTIT.
  
  2001 à 2005 : Formateur, concepteur pédagogique :
  - Conception de CD-ROM d’autoformation et de modules e-learning
  - Conception de supports de formation et formation des formateurs internationaux.
  
  - Animation de formations auprès du réseau après vente Renault Trucks,
  - Formateur responsable des formations Motorisations et Electroniques.

Formations

• Institut Des Techniques D’Ingénieur De L’Industrie De LYON ITII Lyon

  Lyon 2004 - 2007 Génie Industriel, option conduite d'affaire
  
  (Formation continue pour salarié)
  
  Formation continue pour salarié en collaboration avec Renault Trucks

Réseau

• Cyrille JUGNET

• Diane BRIGAUD - VAN OOSSANEN

• Malek MERABTI

• Marc COPPEAUX

• Mélanie RIBEIRO

• Philippe SARDA

• Sebastien CONFIANT

• Sophie LAFORGE

• Stéphanie MÉRIOT